Question 1

Is ActsSocial a social media platform built for Christians?

Accepted Answer

Not exactly, no. The ActsSocial social media platform is not exclusively for people of the Christian faith; rather, it is designed with Christ-centered values to create a safe, clean, and positive uplifting environment for anyone looking for a change away from traditional big-tech social platforms. We welcome anyone seeking a positive change in their life with a wholesome social media experience, regardless of their religious beliefs, when they join our community.

Question 2

Is ActsSocial available in my country?

Accepted Answer

ActsSocial is already available in many countries worldwide, and we are working diligently to expand until every nation can experience the love of Christ through our platform. If you find that ActsSocial is not yet accessible in your country, we’d love to hear from you! Click the Contact Us link to request that we prioritize your country—we’re eager to welcome you into our community as soon as possible!

Question 3

Can ActsSocial ever share my email address or account information?

Accepted Answer

The ActsSocial Privacy Policy describes what we can and cannot do with any personal information you provide us. However, you can manage your Privacy Settings or Email Settings from the Account Settings section of your user account.

Question 4

Is ActsSocial free to use?

Accepted Answer

Yes! Anyone can create an account on ActsSocial as a completely free user. We do not have any fees for any end users on the platform.

Question 5

What kind of businesses are eligible for ActsSocial?

Accepted Answer

ActsSocial welcomes any locally owned business to the platform for a free registration. Please note that we do not accept large corporations or “big box” brands that are not locally owned. If you are a locally owned, or a local franchise owner of a business, we encourage that you register your business for free today!

Question 6

How do I create an account?

Accepted Answer

By clicking on the sign-up button, you will be redirected to a page where you can create a new account using your mobile number.
You will be asked to provide basic information to create your account.
Once you have filled in all the required information, your account will be created.

Question 7

Is it possible to combine my user account with business account?

Accepted Answer

You can only create a business account if you have a user account.
Therefore, your business account and user account are essentially the same.
There is no need to create a separate account for your business..
If you do not create a business account, your account will automatically be considered a user account.

Question 8

Can business advertise on ActsSocial?

Accepted Answer

Yes, if you have your own business, you can advertise it on ActsSocial by either claiming your business or adding it to ActsSocial.
You need to verify that you are the owner of the business before you can advertise it on ActsSocial.

Question 9

How can I contact business owner on ActsSocial?

Accepted Answer

You can easily navigate to the business page and contact the owner using the phone number provided on the page.
To access the specific business page, click on the "Shop Local" option from the left side of the menu.

Question 10

How do I unsubscribe from email notifications from ActsSocial?

Accepted Answer

In the email you received from ActsSocial, you will see an “Unsubscribe” button at the bottom of the page.
By clicking this button, you can unsubscribe from email notifications from ActsSocial.

Question 11

How do I report a bug or issue?

Accepted Answer

If you encounter a bug or issue, we encourage you to report it to us as soon as possible. Here's how you can do that:

1.Support Ticket:- Visit our website and navigate to the Help Center section. There, you'll likely find a form where you can provide details about the bug or issue you encountered. Please fill out the form with as much information as possible, including steps to reproduce the issue and any error messages you received.

2.Email:- You can report bugs or issues via email. Please send a message to help@ActsSocial.com with a description of the problem, along with any relevant screenshots or error logs. Our team will investigate the issue and work to resolve it as quickly as possible.

Question 12

How can I submit a support ticket?

Accepted Answer

Submitting a support ticket is easy! Here's how you can do it:

1.Online Form:- Visit our website and navigate to the "Help Center" section. There, you'll likely find a form where you can submit your support request. Please provide as much detail as possible about the issue you're experiencing, including any error messages or steps to reproduce the problem.

2.Email:- You can also email our support team at help@ActsSocial.com. Please include a descriptive subject line and provide all relevant details about your issue in the body of the email. Our support team will review your request and respond to you as soon as possible.
Once you've submitted your support ticket, our team will work diligently to resolve your issue and provide the assistance you need. Thank you for reaching out to us!

Question 13

Can I share news, events and jobs on my private wall?

Accepted Answer

Yes, by clicking on the share icon, you can share the respective news, events, and jobs on your wall.
You need to select the "Share on ActsSocial" option from the available choices to share it on your wall.

Question 14

What services do you offer?

Accepted Answer

Below are the services that ActsSocial offers
1.We connect people with their nearby locally owned shops and owners so that they can support small businesses and contribute to their community's economy.
2.We provide both public and private community group spaces where users can connect and converse in a meaningful way without compromising their online privacy and values. We prioritize Christ-like principles and values above all else.
3.We provide positive-focused LOCAL news and exciting LOCAL events, carefully curated, and a safe place for you and your family.
4.We also provide national news from esteemed Christian news organizations like the Christian Broadcasting Network® (CBN), The 700 Club®, and Faithwire® among many others. Their RSS feeds deliver the latest news into the ActsSocial platform without the anxiety-inducing content you encounter elsewhere.
5.We also provide support to local churches by offering a platform where church administrators can register their Church and also fully promote it for free.
6.We also provide nearby career options where users can apply for different kinds of jobs based on their qualifications.

Question 15

Do you have community forum or knowledge base for self help?

Accepted Answer

Yes our knowledge base is a comprehensive collection of articles, tutorials, and guides designed to help you get the most out of our platform. You can search for topics of interest or browse through categories to find articles related to your query. Our knowledge base covers a wide range of topics, from basic how-to guides to advanced troubleshooting tips. You can navigate through our help center and find FAQ section under which you will get all the topics which can help you to understand ActsSocial.
We encourage you to take advantage of these resources to find answers to your questions and learn more about our platform. If you're unable to find the information you're looking for, don't hesitate to reach out to our customer support team at help@ActsSocial.com for further assistance.

Question 16

What should I do if I think my account has been compromised?

Accepted Answer

In this scenario, you can contact our support team at help@ActsSocial.com.
You can also create a support ticket through our Help Center page.

Question 17

Can I place order through ActsSocial for takeaway or delivery?

Accepted Answer

ActsSocial provides only basic information about businesses, such as phone number, address, and owner name.
You cannot place any orders through actssocial, but you can contact the business to book an appointment by dialing the number listed on the ActsSocial business page.

Question 18

Can I suggest new features or improvements?

Accepted Answer

You can provide your suggestion or feedback on the play store and app store by writing a review.
You can also provide us your suggestion by wiring us an email at help@ActsSocial.com.
We will certainly review your feedback and make any necessary changes to ActsSocial if required.

Question 19

How to register my business?

Accepted Answer

1. First, register a new account on ActsSocial.
2.Next, log in to ActsSocial using your mobile number.
3.Once logged in, click on the "Claim Business" option at the bottom left side of the screen to register your business.
4.After filling in the necessary details to register your business, it will be added to your account.
5. ActsSocial provides it's services worldwide.

Question 20

Are my personal information and data secure on ActsSocial?

Accepted Answer

Ensuring the security and privacy of your personal information and data is a top priority for us at ActsSocial.

Here are some measures we take to keep your information secure:

1. Encryption:- We use encryption technology to protect your data during transmission over the internet. This means that any information you provide to ActsSocial, such as when creating an account or submitting a review, is encrypted to prevent unauthorized access.

2. Secure Storage:- Your personal information is stored securely on our servers, with access restricted to authorized personnel only. We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, or alteration.

3. Privacy Controls:- ActsSocial offers privacy controls that allow you to manage your personal information and control who can see it. You can adjust your privacy settings to specify what information is visible to the public and what is kept private.

4. Strict Data Access Policies:- We have strict data access policies in place to ensure that only authorized employees with a legitimate need are granted access to your personal information. Our employees undergo regular training on data security and privacy best practices.

5. Regular Audits and Monitoring:- We regularly conduct security audits and monitoring to detect and address any potential security vulnerabilities or breaches. This includes monitoring for unusual activity and implementing measures to mitigate risks.

6. Compliance with Regulations:- ActsSocial complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. We are committed to upholding the highest standards of data protection and privacy.

While we take these measures to protect your personal information, it's also important for you to take steps to safeguard your own data. This includes using strong, unique passwords, being cautious about sharing sensitive information online, and keeping your devices and software up to date with the latest security patches.

If you have any concerns about the security of your personal information on ActsSocial or if you believe your account has been compromised, please don't hesitate to contact us on help@ActsSocial.com. We're here to help address any questions or issues you may have regarding your privacy and security.

Question 21

Is there any age restriction for creating a user account?

Accepted Answer

Yes. ActsSocial is intended for adults aged 18 and older. By creating an account, you confirm that you are at least 18 years old.
If we become aware that an account belongs to someone under 18, we suspend it immediately.
A valid mobile number is also required to create an account.

Question 22

How do I personalize my experience on ActsSocial?

Accepted Answer

Below are the key points which help you to personalize your experience on ActsSocial.

1.Save Favorites: Use the "Save" or "Bookmark" feature to save businesses you're interested in. You can create lists for different categories, such as "Favorite Restaurants" or "Places to Visit."

2.Write Reviews: Share your experiences by writing reviews for businesses you've visited. ActsSocial uses this information to provide recommendations to other users and may tailor suggestions based on your review history.

3.Support Friends and Influencers: Support friends, family members, and influencers on ActsSocial to see their activity and recommendations. You can also discover new businesses through their reviews and photos.

4.Use Filters: When searching for businesses, use ActsSocial filters to narrow down options based on your preferences, such as price range, cuisine type, and location.

5. Enable Location Services: Allow ActsSocial to access your location to provide personalized recommendations based on businesses near you. This feature is especially useful when exploring new areas or traveling.

6.Support Users: Support other ActsSocial users whose reviews and recommendations you trust. You can discover new businesses and receive personalized recommendations based on who you support.

Question 23

Can I use ActsSocial’s logo in marketing materials for my business?

Accepted Answer

Yes, you can use ActsSocial logo for your marketing campaign of your business.

Question 24

How ActsSocial works?

Accepted Answer

If you are a regular user, you can simply sign up on ActsSocial using your mobile number.
If you have your own business, you should first create a user account. Then, you can add your business or claim it through this account.
You can update all the information about your business on ActsSocial and also keep track of the users who are supporting your business.
Any ActsSocial user can contact you through your business page and the information you provided for your business.

Question 25

What is the difference between a Featured business listing and a Non-Featured listing?

Accepted Answer

Below are the 2 business type which user can access

1.Featured listing:- In this category, all the verified and claimed businesses are listed. All the details provided here are accurate and verified by our team. Paid businesses are shown under this category, where the owners have purchased a subscription.

2.Non-featured listing:- In this category, non-verified businesses are listed. The information provided for the businesses in this category has not been verified by our team. We have gathered the information from social media platforms and official websites. If you find any discrepancies, you can report inaccuracies for any business under the non-featured listing.

Question 26

What is your policy on data privacy and security?

Accepted Answer

You can refer to this link for our policy on data privacy and security.

Question 27

Do you offer a free trial to list my business?

Accepted Answer

Yes, you can use our Silver subscription as a free trial for as long as you like. After that, if you want to take advantage of our premium features, you can upgrade to our paid subscriptions like Gold and Platinum, which offer full access to all features.

Question 28

What is your refund or cancellation policy for subscribed businesses?

Accepted Answer

You need to cancel your subscription within 30 days from the start date to be eligible for a refund.
If you cancel after 30 days, you will not be eligible for a refund.
Please provide a valid reason for the cancellation.

Question 29

Why don’t you offer quick signup via other social media platforms?

Accepted Answer

That is a great question. ActsSocial chooses not to allow quick signup using your existing social media sites because we believe in total privacy and exclusion. If we placed quick signup options from other social media platforms, they would then have your information from ActsSocial, and we would have your information from your other social platforms. We want you to have a fresh start in social media and not be connected to your past social experiences.

Question 30

Do you offer gift cards, reward points, loyalty reward program or vouchers?

Accepted Answer

We are currently not providing any of these reward offers to our customers, but we will surely notify you once we have any updates or new offers available.

You're not addicted.
You're starving
for gratitude.

Ten honest reasons this app feels different the second you open it.

You're not crazy. The data backs you up.

Same idea.
Opposite engines.

A feed that opens with people next door.

The Sunday service, the small group, the camp. all in one place.

Groups that actually feel like a group.

News that won't shame, scare, or sell you.

Real names. Real photos. Real gratitude that travels.

A devotional from a pastor you trust, not an app you don't.

Scripture in your language. No paywall.

#ShopLocal like never before.

Christian organizations that support ActsSocial. Walking the same path.

Designed for 9pm as carefully as 9am.

A slice of today's feed.

Built for 12 languages. The Bible in all of them, 16 versions. 108+ countries.

Six things we always do.

Keep your data yours.

Keep the feed clean.

Lift gratitude over outrage.

Keep the room safe for families.

Insist on real names.

Welcome real humans only.

The story behind why ActsSocial exists.

Common things you're wondering.

Downloading is free.
Leaving is easy.

Faith You Can Wear. Hope You Can Share.

One short letter on Sunday. Read it, close it, go.

One short letter on Sunday. Read it, close it, go.

Ten honest reasons this app feels different the second you open it.

You're not crazy. The data backs you up.

Same idea.Opposite engines.

A feed that opens with people next door.

The Sunday service, the small group, the camp. all in one place.

Groups that actually feel like a group.

News that won't shame, scare, or sell you.

Real names. Real photos. Real gratitude that travels.

A devotional from a pastor you trust, not an app you don't.

Scripture in your language. No paywall.

#ShopLocal like never before.

Christian organizations that support ActsSocial. Walking the same path.

Designed for 9pm as carefully as 9am.

A slice of today's feed.

Built for 12 languages. The Bible in all of them, 16 versions. 108+ countries.

Six things we always do.

Keep your data yours.

Keep the feed clean.

Lift gratitude over outrage.

Keep the room safe for families.

Insist on real names.

Welcome real humans only.

The story behind why ActsSocial exists.

Common things you're wondering.

Downloading is free.Leaving is easy.

Faith You Can Wear. Hope You Can Share.

One short letter on Sunday. Read it, close it, go.

One short letter on Sunday. Read it, close it, go.

Same idea.
Opposite engines.

Downloading is free.
Leaving is easy.